Returns
You can return undamaged and unused items within 60 days.
Please download return form and follow the steps below
The following conditions apply to returning items:
- You can return an item within 60 days. The period starts on the day after receipt of your order.
- Accompany the completed return form so we know who is the person sending it back.
- Please make sure to place the return form in the outer box, not in the Tubble box.
- The item is accepted if it is returned in its original packaging and undamaged.
- For hygiene reasons, baths can only be returned without having bathed in it. It may of course have been inflated.
- All refunds are done after an inspection in our warehouse.
- If there are any signs of usage like stains, hairs, etc. we wouldn’t be able to execute the refund as the product is no longer usable.
- You will receive the entire purchase amount if the product passes successfully the inspection process.
- Refunds will be made within 14 days on the previously used account number.
- The return costs are for your own account.
- Return shipments are the risk of the buyer. This entails that Tubble is not liable for return items getting damaged or lost.
If there are any questions and/or remarks about return shipment after reading this, please send an email to hello@tubble.com.
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