Frequently Asked Questions
General
Which countries do you ship to? And what does shipping cost?
Shipping usually takes 2 to 5 business days. You will receive a track and trace code as soon as your package has been handed over to our delivery partner.
Free shipping (> € 80,-) to:
The Netherlands, Belgium, France, Luxembourg, United Kingdom, Sweden, Denmark, Germany, Austria, Spain, Italy, Slovenia, Czech Republic, Finland, Poland, Ireland, Lithuania, Latvia, Estonia.
Greece: € 18,- shipping costs
Switzerland and Norway: € 14,- shipping costs
Buyers from non-EU countries are responsible for any VAT and/or other local taxes.
All non-EU buyers are exempt from paying Dutch VAT. Our rates are adjusted per different countries to take this into account.
If you choose to return your products, shipment is your own expense.
We do not ship to Canada yet. However, we hope to be able to have the bath lovers over there Tubbling soon as well.
How did the idea of Tubble come about?
Tubble is Dutch, just like our founder, Arnoud. Living in a small apartment in Amsterdam, Arnoud found himself wishing he had a bath for those times where he fancied soaking and relaxing. A renovation would be expensive and would mean that he would have to shower in his bath every day which was not an ideal solution. Then he got the idea for Tubble.
After developing the first Tubble design, the model has been tested, improved, tested some more, further improved, developing into the model you see here. Tubble, the flexible and inflatable bath, is now available in 20 countries and offers the luxury experience of a bath for an affordable price.
Arnoud has now made it his mission to make a relaxing bathing moment achievable for everyone, no matter the size of their bathroom.
So now you too can enjoy your Tubble, wherever and whenever you want!
How can I pay?
You can pay via:
• Ideal
• PayPal
• Mastercard, VISA, American Express
• Money transfer (The order will be sent as soon as the amount appears in our account. Delivery can therefore take a little longer than with other payment methods as these transfers require bank approval.)
All payment methods are free (no added costs).
How long does it take before the Tubble is inflated?
With the supplied electric pump, inflating the bath takes one minute. Yes: just one minute! :)
How do I drain the water afterwards?
Before you fill your Tubble, you should have already connected the drain hose to the bottom of the bath. Pull the built-in stop from the base of your bath and let the water flow away easily in your shower drain.
Note: the shower drain must not be located too high (in a raised shower base, for example), because the water will not be able to drain properly due to gravity (obviously). If your drainage channel is higher, we do also sell a solution: check out our water pump with a drainage hose on our accessories page.
Is the bath resistant to bath salt/bath oil?
You can use all of your favourite bath salts (including Epsom salt), bath oils, bath foam or bath bombs in your Tubble. Just make sure to rinse the bath thoroughly afterwards with clean water to pack it away for your next use!
Does the bath (and the pump) comply with European regulations?
Of course. Our baths are made using 6 layers of high-quality PVC that complies with European (environmental) legislation. The electric pump also has a CE quality mark.
Is the bath resistant to low and/or high temperatures?
The bath is suitable for bathwater up to 45 °C. It is also possible to take an ice bath if that’s your thing.
Does the bath (and the pump) comply with European regulations?
Of course. The bath is made of high-quality PVC that complies with European (environmental) legislation. The electric pump has a CE quality mark.
I have a very small bathroom, will the Tubble fit?
The numbers speak for themselves. The Tubble is flexible and fits in most bathrooms - but not in every bathroom. In case of doubt, we advise you to measure the space in your bathroom prior to ordering.
The Tubble Royale has the following dimensions: 158 cm (l) * 78 cm (b) * 54 cm (h) (at the headrest, at the foot end it is 44cm high).
The bath is flexible, so it will also fit in a 10% smaller space of approx. 143 cm (l) * 71 cm (b). Of course, you’ll then have a little less interior space in the bath.
Don't forget, you can also use your Tubble in other spaces in your home with reasonable access to water a drainage spot.
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Can I use my Tubble outside of a bathroom?
Yes of course you can! Just be sure to check these requirements:
1. Do you have a water source with an adapted faucet nearby? If not, you might need a faucet fox.
2. Do you have a hose to fill it? If not, consider getting a hose.
3. Do you have a drain or place you can let the water out when you're done? If not you might need a water pump to get the water back to your sink or somewhere similar.
Can I also use the bath outdoors, for example in the garden?
Yes. The bath is made of extra-thick PVC and is therefore suitable for outdoor use. But do not let the Tubble stand in the sun for too long and make sure that there are no sharp things close by.
Will two people fit in the Tubble?
Two, not too big, adults can fit into the Tubble. It will not be very spacious, of course, but it is certainly possible to bathe together or enjoy a date night together. This is very ‘gezellig’ as they say in The Netherlands (translates to cosy).
How long does the bath last?
After several years the PVC will naturally gradually become less strong, and as a a result the bath will possibly not inflate as well. How quickly this happens naturally depends on how often you make use of the bath and how well you care for it between uses or how you store it away.
Every Tubble comes with a full 1-year warranty on manufacturing defects though, so you can purchase your dream bath with peace of mind.
How to find and repair a leak?
If you suspect there is a leak in your Tubble, first make sure that the air valves are completely sealed. These can be hard to completely shut so this is often the solution! Again, if you see bubbles forming around the valves, please make sure they are fully closed.
If the valves don't seem to be the problem, there is another way to find the source of the leak. Once your Tubble is fully inflated, create a soapy solution (with water and dish soap or bath foam) and spray it all around the Tubble with a spray-bottle, looking for the formation of new bubbles as this will signal where the leak is.
Leaks in PVC can be repaired with the repair-kit which is included in your pack. 1. Place your Tubble on a clean surface. 2. Apply glue over the hole or tear (be careful; too much glue will often interfere with a proper repair). 3. Allow the glue to become tacky after a minute or two, and then place patch firmly on the damaged area. 4. Use a weight to apply about 5kg of pressure for 24 hours. 5. After the patch has dried and adhered, apply glue around the edges for a complete seal and let dry for 6 hours. 6. Now you can enjoy your Tubble again!
You can also view the following video to help you through the process.
The Professional Repair Kit works best for hard to reach places.
How do I put the Tubble away after using it?
This is fairly simple: due to the large airvalves, your Tubble will deflate within 1 minute. If you have used bath salts or bath oils etc., first rinse the bath with clean water. Then dry the bath, for example with a towel. Roll up or fold the bath and store it in the supplied storage bag. When it’s folded, the bath is about as big as a filled shopping bag. In other words, you can easily store it under your bed or in a closet, ready for the next time you want to relax.
Contact Us
Did we answer your question?
Still have a question? Send us a email at: hello@tubble.com. Or let us know via the contact form. We will respond to your message within 1 working day.