Returns
We hope you love your Tubble products. However, if you do wish to return something, you can return undamaged and unused items within 60 days*.
The return process, explained
Register your return
- Fill out the Return Form on this page.
- We will confirm your return and provide a return number and portal access.
- Choose your carrier and send the package to our warehouse.
- Returns are inspected within 1-2 weeks.
- Approved refunds are processed automatically.
- Full refund if the product passes inspection; otherwise, we will contact you.
- Refunds are issued within 14 days to the original payment account.
- Return shipping costs are at your expense.
- Tubble is not liable for lost or damaged returns.
*The following conditions apply to returning items within 60 days:
- The 60-day-period starts on the day of the receipt of your order.
- For hygiene reasons, baths can only be returned if they are unused. This means they have not been filled with water or bathed in. Baths may, of course, have been opened or inflated.
- Products must be returned in their original packaging.
- If there are any signs of use such as; stains or marks, hairs, dust, missing parts etc., we are unable to refund you as the product is no longer usable.