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Returns

The following conditions apply to returning items:

    • You can return an item within 60 days. The period starts on the day after receipt of your order.
    • Accompany the completed return form so we know who is the person sending it back.
    • Please make sure to place the return form in the outer box, not in the Tubble box.
    • The item is accepted if it is returned in its original packaging and undamaged.
    • For hygiene reasons, baths can only be returned without having bathed in it. It may of course have been inflated.
    • All refunds are done after an inspection in our warehouse.
    • If there are any signs of usage like stains, hairs, etc. we wouldn’t be able to execute the refund as the product is no longer usable.
    • You will receive the entire purchase amount if the product passes successfully the inspection process.
    • Refunds will be made within 14 days on the previously used account number.
    • The return costs are for your own account.
    • Return shipments are the risk of the buyer. This entails that Tubble is not liable for return items getting damaged or lost.

    If there are any questions and/or remarks about return shipment after reading this, please send an email to hello@tubble.com.

Get in touch

Have a problem with your order or product? Any doubt or question will carefully be considered and taken care of. We are here for you from 9h to 17:30h every day of the week.